Our training provides guidance on how companies can operate according to high ethical standards and codes of practice. It can also help companies protect themselves from any potential or alleged breaches of the law and/or the relevant regulatory framework.
Employees conducting investigations on behalf of their employers may be required to interview witnesses and suspects. These may become vital evidence in later proceedings. However, failure to conduct them properly may render them inadmissible, unreliable or lacking in weight.
Learn key skills and best practice standards to interview witnesses & suspects.
Carry out effective planning and preparation to identify, issues, facts and evidence;
Identify best practice procedure for interview of witnesses and subjects;
How to structure interviews;
Use different questioning techniques;
Handle denials, omissions, exaggerations, fabrications, inconsistencies, loss of detail and memory;
Deal with disclosure, documents and exhibits during interview.
Witness Statement & Investigation Reports
Writing reports & statements is a crucial part of handling complaints & the investigation process. Good written evidence can result in early resolutions. However, if poorly written, they can lack clarity, credibility and objectivity.
Improve the content, structure and style of your statements/ reports to insulate them against cross examination.
Consider best practice criteria for witness statements and investigation reports;
Use of contemporaneous notes as a basis of writing statements/reports;
Identify the key aspects in statement writing and avoiding bias or exaggeration;
Identify the key stages in report writing, issues, facts, reasoning & recommendation;
Analyse and evaluate strengths and weaknesses in the evidence;
Write in a clear, concise & accessible style;
Use of exhibits, appendices, plans, photos, maps.
Employees conducting investigations on behalf of their employer must conduct fair and lawful investigations. The method of gathering evidence impacts upon successful regulatory control, enforcement and prosecution.
Learn to gather evidence to best practice standards so as to ensure relevance, admissibility, and credibility.
Create & follow a plan in accordance with the legal framework for a fair investigation;
Identify evidence: real, documentary, hearsay, circumstantial, interview, witness;
How to collect evidence and maintain continuity of exhibits;
Differentiate facts, assumptions & opinions;
Conduct case analysis & develop a framework for evidence evaluation;
Establish a methodology for best practice records and notes.
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